1. Introduction

Allen Estates ("we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect about you. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us when you make an inquiry, subscribe to our newsletter, or book a stay at one of our estates. This may include:

• Name, email address, phone number, and physical address
• Booking details and travel dates
• Payment information (processed securely via our third-party payment processors)
• Any special requests or preferences you share with our concierge team

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your estate reservations
• Provide personalized concierge services
• Communicate with you about your stay
• Send you marketing communications (if you have opted in)
• Improve our website and customer service

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Third-Party Services

We may share your information with trusted third-party service providers, such as payment processors, concierge partners, and email marketing platforms, only as necessary to provide our services.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at concierge@allenestates.com.